Support & Service
We look at all angles, from the way calls are logged, to remote management options, to the way our technicians interact with clients. We make sure that every follow-up is reviewed, client feedback is always taken seriously and we constantly strive to improve every inch of what we offer.
Not only are our staff trained and accredited both in the local and international Konica Minolta training programs, but we provide enhanced training that focus on areas beyond just the purely technical.
Our service and support interactions ensures that there is minimal disruption to the clients business. We constantly try to innovate and love it when customers participate in new initiatives that we roll out.